Refund Policy

We want you to be satisfied with Y Combinator. This policy explains how to request a refund for anything you pay for on novantar.com. Effective date: 2026-09-27.

Refund period

You may request a refund within 30 days of purchase.

The request is counted from the date the payment was approved, not from the date a session or batch begins.

How to request

E-mail [email protected] with your order number, the name used at checkout and a short note about what you want refunded. We answer within 2 business days.

If you prefer to speak with someone first, call +18664282030. Requests still need to be confirmed in writing so we have a record.

How you are refunded

Refunds go back to the original payment method within 5–10 business days after approval; card statements may take one or two billing cycles to show it.

We do not issue refunds in cash or to a different card or account than the one used for the purchase.

Exceptions

Custom-made or personalized items cannot be returned, except in case of defect.

No recurring charges to cancel

We do not run subscriptions or memberships on novantar.com, so there is nothing to cancel to stop future billing. Each payment is a one-time charge for the item described at checkout.

Free resources such as Startup School, Work at a Startup, Co-Founder Matching, the Startup Directory and the Startup Library have no cost and therefore nothing to refund.

Questions

FLAIRBE, LLC, registration 2026-002005687 · [email protected] · +18664282030 · 7345 W SAND LAKE RD STE 210 OFFICE 3948, ORLANDO, FLORIDA 32819.